Now offering delivery service within our service district!
One of our first priorities after we closed was to figure out how we could keep getting you your books, DVDs, and other materials, and we are delighted to announce that we are delivering holds to patrons with current library cards who live within the library service district.
If you are interested in having materials delivered to you, please fill out the order form here, or call us at 541-766-6448 or 541-766-6793.
Please note: once you sign up, we will do our best to get materials to you within 7 days and then weekly after that, but we ask for your patience as we all adjust to the new service.
We know this is a new service and you might have some questions — please see below for some answers.
If you already have library materials checked out, you are welcome to bring them back to any CBCPL branch book drop: in Alsea, Corvallis, Philomath or Monroe. We do not charge fines for overdue items. Drivers who are out delivering books will also pick up materials in a sealed bag, but we cannot guarantee which day a driver will stop by your home.
Anyone who has a library card. Deliveries are limited to the library’s service district, which includes most of Benton County. To keep you and library staff safe, we require that the delivery location can accommodate physical distancing.
At this time, we will not be making deliveries to group homes or assisted living centers where there are significant numbers of high-risk populations for health complications due to COVID-19. In addition, if we cannot easily access your front door (e.g. gated communities) we will not be able to deliver to your home.
That said, if you are interested in signing up for the program but believe you might not be eligible, please call us and inquire: 541-766-6448 or 541-766-6793.
This is an opt-in service only. If you do not sign up for the program, we will not deliver materials to your home.
It’s free to anyone that qualifies for the program.
At this time, we will not be making deliveries to group homes or assisted living centers where there are significant numbers of high risk populations for health complications due to COVID-19. In addition, if we cannot easily access your front door (e.g. gated communities) we will not be able to deliver to your home.
If you are interested in delivery service but are not sure whether you are eligible, please call us: 541-766-6448 or 541-766-6793.
The Centers for Disease Control and Prevention (CDC) does not consider library materials a likely transmission route of infection. However, to ensure the safety of staff and patrons, the library isolates returned materials for no less than 4 days. Also, we ask staff members to wear gloves and masks when handling materials and wipe down high-touch surfaces often.
This is an opt-in program. Patrons must use the online registration form here, call the library, or email us and ask to be included. Our phone number is 541-766-6448 or 541-766-6793 and our email address is firstname.lastname@example.org. At sign-up we will ask you for your library card number, delivery address, and phone number.
We may have a high volume of deliveries to make as this program grows. Additionally, we are still encouraging patrons to keep their library materials until further notice. We will deliver what we can to you with the limited space we have. If there are sufficient staff to do so, we will attempt to deliver to you about once a week.
The easiest way to request more materials that we can deliver is to search on the catalog website, library.ci.corvallis.or.us, for what you want, look for titles listed as available, and then click the “Place Hold” button. You will be prompted to log in with your library card number and PIN. If you need help navigating this process, please give us a call at 541-766-6448 or 541-766-6793 and we can walk you through it.
If you don’t have your card number or password please still give us a call at 541-766-6448. Library staff will verify the information on file and can either place requests for you or issue you a temporary login.
You may return your materials to the library if you want to, but it is not required. If you want to return materials, please put them in a book drop at any CBCPL library branch: in Alsea, Corvallis, Philomath or Monroe. Library staff who are making deliveries will also pick up items that need to be returned, as long as staff have space in their vehicles, and the items are in a sealed bag, labeled as library returns. Given the popularity of the program, we cannot contact you ahead of time to let you know which day we will be coming by your home. We are still not charging overdue fees for items.
We have considered options for reopening areas of the library, or offering curbside pickup of holds, but neither of those adhere to the Governor’s “Stay home, stay healthy” order, and it would be extremely difficult for library staff to coordinate this and maintain safe physical distancing of all our patrons. We believe this delivery program will allow library staff to maintain safe practices while circulating library materials to the public.
We recommend that you or someone in your family is home to accept delivery. If that is not possible, call us at 541-766-6448 or 541-766-6793 to let us know. At this time, we plan to make deliveries every week, from Monday-Friday. The schedule is subject to change based on demand. When setting up your account for this program, staff will ask if there is a phone number we can text or call in case there are any questions at the time of delivery. Due to staff time constraints, we will not be able to contact every patron prior to arrival. You should expect a delivery within 7 days of your items being checked out on your account. We are currently able to deliver items within 3 days of them being checked out on your account.