Thank you to everyone who took the time to respond to our survey regarding the Library’s reopening plans during the pandemic. We received over 1,200 responses and over 36 pages of comments. The results showed that approximately 60% of responses preferred visiting the library in person and 40% preferred to continue receiving deliveries. Because we know there are diverse needs throughout our community, we know that moving forward we need to find a balance in how we provide services.
Currently we are working towards all locations in our system being open for walk-up service while continuing to offer delivery services or a contactless holds pickup option to all of our patrons. Right now, our branch locations in Alsea and Monroe are both open for walk-up services. This means we have a new service point near a building entrance where we can assist you with whatever library needs you may have: picking up your holds, retrieval of items in the collection, book bundles, limited browsing, and free printing, for example. We plan to begin offering walkup service in Corvallis in mid-August and in Philomath in September.
We have been offering computer use sessions by appointment only at our Corvallis location and will soon be increasing the number of appointments offered and making drop-in computer sessions available. Computer sessions are also available at our open branches in Alsea and Monroe.
As a reminder, you can return your items to any library location. We are also happy to make arrangements with anyone who needs assistance in returning items – just give us a call or email us.
Thank you for your continued support of our safe reopening!
Director, Corvallis-Benton County Public Library
Return to all Letters from the Library Director
Return to the CBCPL Newsletter for August 2020